The Blog of Hubbers

Recently I bought a new Canon Ixus 970 compact camera from Amazon when my old Ixus 900 went missing.

It is a great camera and has helped me take some photos that I am really proud of like this one from last weekends 40 mile charity cycle ride in the Cotswolds.

I looked at the camera again on Amazon today and the price had dropped by £22.13 so I emailed them and they replied within the hour that they would refund the difference. How cool is that?

This is what they said:

The discounts we offer for items on our website do vary from time to time. I’ve checked your order #026-3229170-8980331 and found that we now offer a greater discount on “Canon Digital IXUS 970 IS Compact Camera (10.0 MP, 5x Optical Zoom) 2.5″ High Resolution PureColor LCD II” than at the time you placed your order.

We are happy to refund the price difference in cases where less than thirty days have passed between the date on which an order was dispatched and the time that an item is reduced in price on our site. Therefore I have requested a refund of 22.13 GBP to your payment card. This amount reflects the difference between the price you were charged and the current discounted price. The refund should appear as a credit on your next bank statement.

Here are the steps you need to take to get a refund from Amazon in future

1. Any time you buy anything from Amazon (but not the sellers that trade on their site) make a note in your diary for 29 days later to check the price hasn’t changed.
2. If the price has changed contact them on this form telling them that the price has changed.
3. Wait for refund and spend on more stuff from Amazon
4. Go to step 1.

Happy shopping!

This entry was posted on Wednesday, May 21st, 2008 at 11:55 am and is filed under internet. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.